Refund policy
Return & Refund Policy
Last updated: July 25, 2026
Thank you for shopping with DripShop. We want you to be satisfied with your purchase. If you’re not completely happy, we’re here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- All original tags and packaging must be included.
- Proof of purchase is required.
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Items marked as final sale
- Products that have been worn, washed, damaged, or altered by the customer
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Original shipping costs are non-refundable unless the return is due to our error or a defective product.
Exchanges
If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or refund where applicable.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.
We recommend using a tracked shipping service, as we cannot guarantee that we will receive your returned item.
Contact Us
If you have any questions about our Return & Refund Policy, please contact our customer support team before returning any items.